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led by you:
responding to your needs, views & wishes 

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as always, all we do at GINA HQ is led by you!

ensuring lived experience & the individuals we support remain at the centre of GINA is one of our integral values.

we continue to endeavour to respond to your expressed needs, views & wishes. 

explore all of the ways in which we've responded below & please continue to get involved to shape our support, express your needs/views & take ownership of yourGINA. 

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We heard your need for:
an effective & efficient way to book in counselling sessions.

01

We responded with:
our online booking system to offer you full control & flexibility.

02

03

We heard your need for:
different modes of counselling.

We responded with:
offering in-person, telephone & online counselling. 

We heard your need for:
finding out more about your counsellor before your session.

We responded with:
our online counsellor profiles & bios. 

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04

We heard your need for:
advice & insight from individuals who'd accessed GINA's support.

We responded with:
our 'client journeys' resource which explored individuals' experiences.

05

We heard your need for:
opportunities to gain experience, develop skills & connect with others.

We responded with:
our wide range of volunteer ambassador roles.

06

We heard your need for:
tailored support outside of the counselling room.

We responded with:
our bespoke free resources, co-produced with individuals with lived experience of sexual trauma.

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07

We heard your need for:
tailored support for university students (expressed by students).

We responded with:
our uni partnership to provide students with support, a student hub & bespoke resources for students.

08

We heard your need for:
reminders about dates/times of booked counselling sessions.

We responded with:
automatic email/text reminders for counselling sessions booked in.

09

We heard your need for:
support & resources for loved ones.

We responded with:
bespoke resources & dedicated hub for supporters (friends/family & loved ones) supporting an individual subjected to sexual trauma.

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10

We heard your need for:
information surrounding our approach.

We responded with:
our 'values & stance' document, 'use of language' resource & other information outlining our approach to support. 

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